FAQ and Information

We care about your satisfaction and the quality of every product we send Please check your order in front of the courier when it arrives If there is any breakage or damage you can refuse the order You will not be charged for shipping If the courier leaves before you check the order and you request a return later The shipping cost will be paid by the customer Opened or used perfumes cannot be returned or exchanged This is to protect product quality and customer safety All complaints must be reported within twenty four hours of receiving the order Please contact us only through our official communication channels

Orders are prepared within one to three business days We ship through reliable couriers to all governorates in Egypt Delivery time may vary depending on your city

Your privacy is very important to us We keep your personal information safe and secure We never share your data with any third party Your information is used only to complete your order and improve your experience

Orders are prepared within one to three business days We ship with trusted courier companies across all Egyptian cities Delivery time depends on your location but we always try to make it fast and smooth

Once your order is shipped you will receive a message with all details You can follow the delivery step by step until it reaches your door

Yes we offer cash on delivery for all orders inside Egypt

Please check your order while the courier is still with you If anything is broken or damaged you can refuse the order You will not pay any shipping fees

For safety and hygiene reasons opened or used perfumes cannot be returned or exchanged If the bottle is sealed and unused returns may be accepted only under specific conditions Please contact us through our official channels within twenty four hours of receiving the order

Yes We offer travel size perfumes for both men and women You can find them in the Travel Size section on our website